The primary focus of benchmarking is to measure and continuously improve an organisation’s processes, procedures and policies against that of best practice. By organisations rating their performance against others it can identify opportunities to create value, prioritise areas for improvement, compare performance against customer expectations and identify where change is necessary.


Effective benchmarking starts with an organisation setting a baseline, benchmarking its current performance levels internally in order to evaluate its performance relative to other organisations. Benchmarking externally can be split into three areas; competitive, industry and best-in-class.

CIPS Procurement Topics

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Clifford Chance achieves CIPS award for Procurement Excellence

Date: Wednesday, May 09, 2018

The team recognised that working towards CIPS Procurement Excellence Standard award would identify areas for improvement as well as strengths, and provide an independent benchmark of quality.

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The CIPS/Hays Salary Guide reveals procurement professionals earn 25% more if they are MCIPS

Date: Tuesday, May 24, 2016

  • 64% of professionals received a salary increase and 43% received a bonus in the last 12 months
  •  professionals In Australia earn 25% more
  • The profession is now...Continue reading

More targeted training and support for procurement teams in the oil and gas industry

Date: Monday, June 30, 2014

Over 90 individuals and 30 organisations involved so far

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Related concepts


Benchmarking is a continuous and systematic process for evaluating the products, services and work processes of organisations that are recognised as representing best practice for the...

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Quality Management

Some people view quality as 'performance to standards'. Others view it as 'meeting the customer’s needs' or 'satisfying the customer' (Reid and Sanders)

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Procurement Transformation

A new era is changing the procurement function, creating broader and deeper roles where buyers also need to be value brokers, and capture, retain and manage talent (Supply Management)

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