The following is a list of webinars hosted by Supply Management and Supply Business.
Extending FM contract terms - will clients always win?
23 October 2012, in association with Office Depot
It's often said that if only contractors were allowed more than the typical three years in which to hone their delivery of service, all would be right in the FM outsourcing world. But is this really the case? Would longer contract terms mean a) stronger engagement and investment by the FM contractor, and b) a better level of service delivery to the client?
- What is the optimum term length for facilities management contracts?
- Is there a conflict between procurement's desire for financial competitiveness and FM's desire for consistency of delivery?
- What are the potential disadvantages of extended term lengths?
- Is the fight for longer term lengths masking issues of inadequate management / service benchmarking by the client?
How to add value to FM procurement
25 September 2012, in association with Interserve
With its potential to impact on all aspects of an organisation's performance, the procurement of facilities management is much more than just about cost savings and contractual obligations.
An enhanced brand, improved customer service and increased innovation are among the benefits that can be achieved with a more nuanced approach to the category.
View the on-demand webinar to hear a panel of experts explain:
- How to save money and improve customer service
- How to measure and implement ‘added value’
- How to protect your brand when buying FM services
- How to create an FM model designed around the customer experience
- Which service level agreements can boost innovation
- How best to manage the supplier relationship
The important role of procure-to-pay technology in your move to strategic sourcing
27 June 2012, in association with Zycus
Procurement departments that are transforming themselves from reactive, transactional buying to truly strategic sourcing functions often find inadequate procure-to-pay (P2P) systems and processes prevent them delivering their full potential savings to the bottom line. So called “maverick spend”, usually driven by people who are merely trying to get their job done as efficiently as possible, causes theoretical savings to leak away via off-contract purchases from unapproved vendors.
Guest speaker and leading e-purchasing analyst Duncan Jones from Forrester Research will explain how the latest P2P software products can help you corral that maverick spend, by enabling you to make the right process easier, and the wrong process harder. He’ll describe some best practices for selecting and implementing P2P software that will let you get full adoption, and thereby maximize your procurement savings.
View the on-demand webinar to learn:
- The role of P2P technology in reducing the organisation’s maverick spend
- Innovative technology driven guided buying
- Use cases for driving purchasing compliance
Achieving business objectives through effective supplier management at ING Bank Belgium
14 June 2012, in association with Emptoris
For ING, suppliers are essential to meet their key business objectives: timely delivery and high quality services to its customers and internal stakeholders.
The challenge for ING was optimising the composition of the supplier portfolio to include the best suppliers. To solve this challenge, ING has introduced an effective supplier lifecycle management approach that addresses every aspect of the bank’s interactions with suppliers.
Learn from Peter Boon, manager procurement intelligence at ING Bank Belgium, as he examines how supplier lifecycle management solutions can help to:
- Reduce risk and pre-select suppliers
- Provide an early warning system to alarm stakeholders and prepare risk mitigation
- Monitor and measure the performance of suppliers
- Uniquely classify suppliers
Practical steps to strategic sourcing
25 April 2012, in association with Zycus
Developing a strategic sourcing programme is the aim of many procurement functions. But how do you know if strategic sourcing is the right fit for your organisation? And how do you implement it successfully?
Listen to our on-demand webinar as a panel of experts share their experience of making strategic sourcing work. Learn the components that make up a successful strategic sourcing strategy, how to manage the potential risks and understand the benefits technology can bring to the process, through enhanced spend analysis and data management.
Combating supply chain risks: Key strategies for 2012
27 March 2012, in association with Zycus
Natural disasters in Asia. Political upheaval and unrest in the Middle East and Africa. The economic crisis in Europe. The past 12 months has seen an unprecedented number of threats and potential disruptions to global supply chains.
Executives are now demanding procurement and supply chain professionals take the lead in mitigating these potential issues that can have a devastating impact on both the financial performance and reputation of organisations.
Watch our on-demand webinar to learn how to be aware of the major risks to supply chains, the successful strategies to guard against these threats and how the purchasing profession can use effective risk management to boost its corporate profile.
Buying marketing services: How to ensure both marketing and procurement win
28 February 2012, in association with ProProcure
The procurement of marketing services has often been frustrating for both buyers and marketing professionals. Yet efficient management of this spend area needs to become a priority to achieve short, medium and long-term business goals.
This webinar explores how the two professions can buy marketing services collaboratively and bring benefits to the organisations they represent. Join senior marketing and procurement figures on this webinar to hear how multi-nationals get the best deals for the best price turning good purchasing into brand success.
Cloud technology: How to generate greater savings and reduce costs
24 November 2011, in association with Capgemini
In a Capgemini survey from 2010, 67 per cent of CPOs said under 20 per cent of spend is captured in their e-procurement system. Since spend management is core to procurement strategy, this figure is surprisingly low. Cloud technology can reduce cost, increase savings and boost the volume of savings captured.
With cloud, companies can benefit from integrated solutions and services based on efficient eProcurement platform and best practices. Moving to a cloud-based delivery model your organisation will gain one single platform, that is on-demand, easy to use, and very cost-effective.
Learn from experienced procurement practitioners on how you can get ahead with spend capture in the cloud and start spending smarter and turn savings potential into real savings.
Spend management: How do you do it and how to optimise it
27 October 2011, in association with Capgemini
Spend management is one of the most common terms in the procurement profession. But there isn't universal understanding about its meaning, implementation or success levels.
Register to hear a panel of senior practitioners from HSBC and Capgemini discuss how they have made spend management work for them. They will discuss the challenges they faced and how they were overcome together with details of how they have maximised its possibilities.
Don't miss the chance to hear some tips that can help you improve your procurement operation straight away with maximum effect.
How to get the most out of your procure-to-pay investment
27 September 2011, in association with Capgemini
The procurement process should be fairly straightforward. But companies often complicate it because they are disorganised, do not have the right tools at their fingertips, or because of human error.
In addition to this, in today’s cost-conscious business environment, procurement departments are being asked to deliver more cost savings and increase business value while using fewer resources.
How do you fix these problems and simplify your procurement process?
Listen to this webinar to learn from procurement professionals how to put your organisation on the path to optimised procurement. And learn how you ultimately save money while proving to the business just how valuable the procurement department can be.
Strategic sourcing - Quick wins to boost this year's savings total
30 August 2011, in association with Capgemini
For more than 20 years strategic sourcing has been a recognised procurement process, proven to identify costs and add savings value to a company.
However, studies show that "anything up to 60 per cent of spend is still not under management". While procurement professionals agree that sourcing is "low pain with high gain", surprisingly few large companies utilise it to its maximum effect.
Listen to this webinar to find out from experienced practitioners how you can take charge of your strategic sourcing and learn more about the tools necessary to start generating savings - that you even can gain this year!
Routes to improved spend management, improved adoption, information and return on investment
21 June 2011, in association with Zycus
Sometimes technology, by itself, isn't the problem; it's figuring out how to get your organisation adapted to these technological changes. Adoption is without a doubt one of the foremost challenges faced by organisations while trying to drive process improvements through the use of technology.
Spend management technology is not immune to these challenges either. Whether it is the inherent complexity of the software implemented or reluctance to change, employing and managing these changes is a common but significant challenge encountered by organisations. Hence, technology adoption followed by effective change management is critical for the successful adaptation to spend management systems which will in-turn ensure maximized return on investment. This webinar takes an in-depth look at these challenges and suggests measures-both pre and post implementation- that can ensure maximum adoption from spends management implementations.
- The top-level change management strategies to ensure smooth transition to new technology and processes
- The ground level adoption challenges faced by users once spend management technology is implemented
- How to design metrics and performance parameters to measure adoption effectively
- Steps to be incorporated into your process-before and after implementation to ensure near 100 per cent adoption and thus maximum return on investment from your spend management investments
Procurement outsourcing - The perfect tonic for non-compliance?
26 May 2011, in association with Capgemini
Want to know the secret to getting higher compliance levels for your indirect spend? It all boils down to understanding what compliance means.
While everyone working in procurement agrees that compliance is essential to capture savings, the understanding of it – and how to achieve it - varies dramatically across the procurement community.
Listen to this webinar to hear senior practitioners discuss two strategies:
- Operational procurement excellence and procurement outsourcing
- How these can help you get that indirect spend finally under control
Managing commodities and market visibility - Key drivers to spend management
24 February 2011, in association with Zycus
Organisations are always on a lookout for means to track their costs drivers against some substantial and valid market information. In today’s volatile market it is difficult to follow and monitor market pricing trends and behavior patterns that impact your short term or long term sourcing strategies.
It is essential to have a visibility into key commodities linked to your organisational spend to be able mitigate the price risk along with accurate planning and budgeting. In this webinar our panel of experts will discuss their outlook on how market visibility as an integral part of spend management can provide an extra edge to organisations.
- Combining market dynamics to your spend data can help you achieve higher savings
- How market information can help in effective supplier negotiations
- Minimising information disparity between the buyer and the supplier
- How to manage commodity volatility more effectively
Can effective supplier relationship management lead to better spend management?
14 September 2010, in association with Zycus
Highlights of the live expert panel:
- Recent advances in supplier relationship management technology
- Best practices in supplier relationship management
- How supplier relationship management can lead to better spend management
- How to implement supplier relationship management processes in your organisation
Seasoned procurement professionals are now realising that just improving procurement processes through technology only limits the larger picture that is increased profitability, healthy cash flows and overall global competitiveness. Spend management, though essential is only made complete through robust supplier management - and vice versa. Our panel of experts discuss how spend management and supplier management cannot be viewed in isolation; and how better managed Suppliers can lead to greater return on investment from procurement technology. Real life examples of how procurement has benefited from better supplier relationship management will be presented.
Transform procurement to achieve maximum value: a CPO panel discussion
1 July 2010, in association with Emptoris
The recession is officially over, but most organisations still feel the effects of the worst economic slump in living memory. The rapid cost-reduction programmes that were the hallmark of the downturn are paying dividends, but as the latest CPO Agenda Economic Survey reveals, more savings are required. This is especially true within the public sector, where procurement professionals have a vital role in delivering efficiencies and helping cut budget deficits. How will they meet this challenge?
Further, private sector buyers across the globe have helped protect corporate performance and manage risk. But what will happen to these achievements and that enhanced profile post recession? How can procurement, and procurement executives, retain their newly won position and ensure their contribution is sustained? How can both private and public sector CPOs transform their capabilities, continue to meet stakeholder expectations while balancing cost reduction goals with value creation?
You are invited to hear leading CPO’s from Alcatel-Lucent and Her Majesty’s Revenue & Customs (HMRC) share their experiences in driving successful procurement transformation programmes within both public and private sector organisations. Brief presentations were held covering topics such as:
- Exploration of the key drivers behind today’s top procurement priorities
- Practical strategies to improve cost reduction and cash management programmes
- Why a 360° view of supplier relationships is essential to reduce risk and boost performance
- Technology enablers required for accelerating successful transformation programme
Future webinar topics
- Best practice in energy buying
- Defending the reputation of payment cards
- 10 practical steps to sustainable procurement
- Are you getting your full earning potential?
- Business travel pricing for 2013
If you are interested in sponsoring one of these or a different future webinar, please email Norbert Camenzuli or call +44 (0) 20 7880 6205 or email Rav Kang or ring +44 (0) 20 7324 2753.