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Survey uncovers major procurement skills gap

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28 July 2011 | Angeline Albert

Some 76 per cent of chief procurement officers (CPOs) feel the skills of their purchasing staff either “need improvement” (65 per cent) or display a “significant gap” (11 per cent), according to research from Ardent Partners

A survey of 218 CPOs around the world, entitled CPO Rising 2011, includes a procurement competency matrix, which considered the higher-level skills a purchasing department should have. Contract management, category management, data analysis and presentation expertise were rated as average by CPOs, with no competencies achieving a good or excellent rating.     

The report said there was a “picture of a very middle-of-the-road set of skills residing within the typical procurement department”. It added: “For the average department, opportunities for improvement abound.”    

CPOs rated almost half of list of skills in the matrix (six out of 14) as below average. These were managing supplier performance, managing supplier risk, supply market knowledge, leveraging of technology to drive business value, cash management and business consulting skills.

Cash management and use of technology are two areas CPOs should focus on to make it a core competency in their department, said Ardent Partners. CPOs working towards this include Luca Guzzabocca, director of procurement at Banca Monte Dei Paschi Di Siena in Italy, who has cash management as a top organisational priority every year.    


☛  For a copy of the report contact Ardent Partners

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*Comments are added to the bottom of the page. They are moderated and will not be published until approved by the Supply Management team. They may be edited. Please note unless marked “confidential” your feedback may be published on our letters page
It would be interesting to see the results of a survey of how those same purchasing professionals would rate the CPO's on their leadership and people development skills. My money says that they would be ranked even lower and there would be even opportunities to excel.

Michele Edwards (04/08/2011 17:16:18)

I would be interested to receive a copy of the report if it is free of charge.

Gwen Booth (15/01/2013 11:33:21)

It good to get update of improvement in you career

Jared Oduor (23/02/2013 10:40:51)