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Case studies

Nine regıons, one languageKPMG has linked up its procurement offices in the UK, Germany, the Netherlands and elsewhere. Mark Powderham tells Rebecca Ellinor how it works 05 November 2009
Know the scoreA collaborative supplier evaluation project reinvigorated the supply chain at US home improvement chain Masco. Cheryl Phillips and Steven Melnyk explain how it was achieved 08 October 2009
Adding social valueA UK public sector buyer and a supplier explain how supported employment puts the 's' in CSR, and makes good business sense 27 August 2009
A global revolutionA web portal is helping multinationals to share their experiences of embedding CSR into their supply chains.Adrienne Margolis reports 27 August 2009
Make IT clickMake the most of your investment in technology and it will pay dividends. Rebecca Ellinor speaks to experts and buyers who have done it 25 June 2009
A clean bill of healthThe decision to outsource NHS Logistics and much of NHS Pasa was met with controversy. Twenty months on, Helen Gilbert finds out how the new organisation has fared 08 May 2008
Ascending orderThe stairlifts manufacturer has increased sales and profits in recent years. Steve Smethurst discovers how procurement has made the difference 17 March 2005
Never knowingly delayedJohn Lewis launched its online service in 2001 and it is on target to make a profit this year, thanks in part to an efficient warehousing operation. Steve Smethurst reports 20 January 2005
Hailed by the chief!Implementing e-sourcing improved communication company Telewest's purchasing processes within months. The results have already caught the chief executive's attention, as Liam O'Brien reports 10 June 2004
When purchasing and PR joined forcesSince 1999, Unisys has streamlined its procurement and the department is keen to promote its abilities to colleagues. Mark Whitehead looks at how the IT company made purchasing a priority 16 October 2003
Stock response (with a twist)Bosses at retailer Londis had to ﬁnd a way of stocking shelves to meet customer demand for a growing range of products. Helen Riley reports 17 July 2003
Bidding for businessThe success of eBay as an e-marketplace for consumers has been phenomenal. But will that translate to its new business-to-business site for companies, asks Robin Parker 22 May 2003
How the lost property office found its wayIn the past year, the Scottish land records agency has made purchasing much more efficient. Jane Simms explains 10 April 2003
The time for auctionWhen Royal Mail Group ran a trial on its e-auctions capability, it had the unusual effect of focusing board members' minds on purchasing. Tim Peacock explains 16 January 2003
Good medicineThe high-street chemist has vastly improved purchasing since it found staff had 37 ways to buy a kitchen mop. Robin Parker traces the advance 16 January 2003

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Editor's choice

Enter the CIPS/SM AwardsThis year’s CIPS Supply Management Awards, which celebrate and reward excellence in purchasing and supply, are open for entry. 26 February 2010

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The 2010 CIPS Supply Management Awards is now open for entries.

The deadline for entries is 16 April 2010.

For more details go to cipssmawards.com

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Make your choice

I’m sure many of you reading this now can think of decisions you have made in your own career, for better or worse, that have affected its course. But do these choices have greater implications at the moment? 12 March 2010

PURCHASING MANAGERS' INDEX

Industry activity builds in US Economic activity in the US continued to strengthen across all sectors last month, according to the latest figures from the Institute for Supply Management.